Privacy Policy | Seamless Safety Solutions

Last Updated: May 4, 2025

This Privacy Policy describes how Seamless Safety Solutions ("Company", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website at seamlesssafety.ca ("Website") or use our services.

We respect your privacy and are committed to protecting your personal information. By accessing our Website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, company name, and mailing address.
Business Information: Job title, industry, company size, and business needs.
Service Information: Details about the services you inquire about or purchase from us.
Training Records: Information about training courses completed, certifications obtained, and assessment results.
Payment Information: Credit card details, billing address, and other financial information necessary to process payments.

1.2 Usage Information

We automatically collect certain information when you visit our Website, including:

Device Information: IP address, browser type, operating system, and device type.
Usage Data: Pages visited, time spent on pages, links clicked, and other actions taken on our Website.
Location Information: General location based on IP address.
Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide and maintain our services
To process and fulfill your requests and orders
To communicate with you about our services, promotions, and events
To respond to your inquiries and provide customer support
To improve our Website and services
To maintain training and certification records
To comply with legal obligations and industry standards
To protect against fraud and unauthorized transactions
To send you marketing communications (with your consent)

3. How We Share Your Information

We may share your personal information with the following categories of third parties:

Service Providers: Companies that help us provide our services, such as payment processors, email service providers, and IT service providers.
Business Partners: Third parties with whom we partner to offer integrated or co-branded services.
Regulatory Bodies: Government agencies or regulatory bodies when required by law or in connection with certifications and compliance.
Professional Advisors: Lawyers, accountants, and other professional advisors when necessary.

We do not sell your personal information to third parties. We may share aggregated, anonymized data that does not identify you with third parties for business or research purposes.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our Website. Cookies are small text files that are stored on your device when you visit our Website.

We use the following types of cookies:

Essential Cookies: Necessary for the Website to function properly.
Analytical/Performance Cookies: Help us understand how visitors interact with our Website.
Functionality Cookies: Allow the Website to remember choices you make and provide enhanced features.
Targeting Cookies: Record your visit to our Website, the pages you visit, and the links you follow to deliver more relevant content.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access your personal information
The right to correct inaccurate or incomplete information
The right to request deletion of your personal information
The right to restrict or object to processing of your personal information
The right to data portability
The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Seamless Safety Solutions
123 Safety Street
Toronto, ON M5V 2K4
Canada

Email: privacy@seamlesssafetysolutions.ca
Phone: (123) 456-7890